September 7, 2017 at 3:03 am #23123
I got yesterday my Alpha key and wanted to test the game today but i had a big issue. I started and opened the portal than the client had an error and shut down. Well after that I wanted to play again on steam but it always tell me to update because the TAP-Link.exe is broken. So i started the update but he is searching for the update 20 times and nothing happens.
So I deinstalled the game and installed it again. Now its tell me there is a file blocked and this is why i cant contiune the download its the TAP-Link.exe
Thx in advance 🙂
September 7, 2017 at 9:16 am #23127Scottie SiriusKeymaster
This sounds like your anti-virus is blocking the tap-link.exe from running. Depending on which anti-virus or firewall you’re running, there should be a way to allow the file to run and have access to the internet. Let me know which anti-virus you’re using and we’ll try to get the steps for you to allow access.
Dev Scottie Sirius
September 7, 2017 at 12:27 pm #23164
Hello thx for the answer.
I am only using the normal windows firewall. Maybe uploading and sending the file?
September 7, 2017 at 12:37 pm #23167
September 7, 2017 at 1:15 pm #23170NibiruKeymaster
Hi xRayzen1, thanks for the follow up info and uploading the pic for us. Have you tried to verify the integrity of the game files through Steam? If you haven’t can you give it a try? It’s very easy to do, here’s a link to Steam with a short video showing how, https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
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