AV Bug Tracker

Making a good report is important.  Good reports get bugs fixed!
Please follow these simple guidelines below to report a bug.
(You must be logged in your account to submit a report.)

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PLEASE DO NOT include personal information such as passwords in the bug reports.

 

Issue Title:

  • This should be short, just a few words for the important facts of the issue.
  • Simple overview of what and where the issue is.
  • This should be understood at a glance.

The Description:

  • Detailed description of what, where, when and how it is caused without leaving out any details.
  • Tell us what you expected to happen and what actually happened.
  • Here you should describe accurately everything about the issue.
  • Try to describe it in such a way that the reader understands completely what is happening.

Include reproduction steps:

  • If we can’t reproduce it, we can’t fix it.
  • Write step by step instructions on how to reproduce the bug.
  • Tell us exactly what to do to reproduce the bug.

Add your computer specs:

  • Operating System – Win 7 Home or Pro,  Win 10 Home or Pro version.
  • Type of CPU – Brand and speed in Mhz.
  • System Ram – Amount of RAM in GB.
  • Video card – Brand, amount of video ram and speed in Mhz.
  • What anitvirus program if any.

 

Please be specific, but don’t write a story about the issue.
Do not combine multiple problems even if they seem to be similar.
Send a separate report for each bug or issue.
Report bugs only, this form is not for suggestions or feedback.

 

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